Downloadable software

You may cancel your order at any time prior to downloading the software. Our C++ libraries are supplied in source-code form, which means we are unable to offer a refund once you have downloaded the software. Please read the supplied documentation before you purchase the product to be sure it provides the features you require.

In order to request a refund, notify us by email to sales@elcel.com within 7 days of purchase and, after verifying that you have not downloaded the product, we will arrange for the value to be credited back to your credit card.